Terms & Conditions

Welcome to Spooky Haven! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

  1. General Information
  • Acceptance of Terms: By using our site, you accept these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our site.
  • Changes: We reserve the right to modify these terms at any time. Changes will be posted on this page and will be effective immediately.
  1. Products and Orders
  • Product Descriptions: We strive to ensure that product descriptions and images are accurate. However, there may be slight variations.
  • Order Processing: All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order at our discretion.
  1. Pricing and Payments
  • Pricing: We reserve the right to change prices without prior notice.
  • Payment: Payment must be made at the time of order. We accept various payment methods, including credit/debit cards and other payment options.
  1. Shipping and Delivery
  • Shipping Costs: Shipping costs are calculated based on the order total and destination. Details are provided at checkout.
  • Delivery Times: Estimated delivery times are provided but are not guaranteed. We are not responsible for delays caused by factors outside our control.
  1. Returns and Exchanges
  • Return Policy: Please refer to our Return Policy  for information on returns and exchanges. Note that custom-made products may not be eligible for return.
  1. Intellectual Property
  • Ownership: All content on our site, including text, graphics, logos, and images, is the property of Spooky Haven and protected by intellectual property laws.
  • Use: You may not reproduce, distribute, or create derivative works from our content without express written permission.
  1. Limitation of Liability
  • Disclaimer: Our site and products are provided "as is" without warranties of any kind. We are not liable for any damages arising from the use of our site or products.
  1. Governing Law
  • Jurisdiction: These terms are governed by and construed in accordance with the laws of France. Any disputes will be subject to the exclusive jurisdiction of the courts in France.
  1. Contact Us
  • Questions: If you have any questions about these Terms & Conditions, please Contact Us.